2 Multi-User facilities


Contact Centres

200 seat Customer Centres

carbon neutral


Carbon Trust neutral fulfilment

eCommerce Fulfilment

Expert eCommerce Fulfilment For Online Excellence

From inventory management to delivery, we handle it all. Forget operational headaches and focus on what matters – scaling your business, reaching new audiences, and delighting your customers. We’ll orchestrate every step, from receiving and storing your stock to picking and packing, and delivering orders with precision and speed.

How Does eCommerce Fulfilment Work?

We streamline your order process, from warehouse to customer:

  • Inventory Management. Secure storage and accurate tracking of your products, ensuring timely availability.
  • Warehouse Management System. Real-time visibility into inventory levels, order processing, and stock location.
  • Kitting & Assembly. Precision picking and packing, whether for individual items or custom bundles.
  • Distribution Network. Reliable partnerships with UK-wide carriers for efficient and secure delivery.
  • Returns Management. Streamlined system for handling returns, including same-day refunds or replacements.

Focus on your business, we’ll handle the logistics.

How Does eCommerce Fulfilment Work

Who Benefits?

Delighting Your Customers:

Boosting Your Business:

Why Choose Prolog Fulfilment?

Expert eCommerce Fulfilment For Online Excellence

Fuel your eCommerce growth with seamless fulfilment. Prolog Fulfilment seamlessly integrates with a comprehensive range of software integrations, bringing your brand vision to life.

We personalise order fulfilment, ensuring outstanding customer experiences that drive loyalty and growth.

As a trusted 3PL partner, we serve high-growth businesses, taking care of orders so you can focus on what matters.

Dedicated support and a commitment to innovation guarantee. With Prolog Fulfilment you’re always ahead of the curve, delivering exceptional service every step of the way.

Markets We Work In

Here are some of the markets that Prolog Fulfilment specialises in.

cosmetics fulfilment market

Cosmetics Fulfilment

We partner with a variety of cosmetic, beauty, and grooming firms to make sure their products are expertly stored, packaged, and dispatched to reach customers promptly and in perfect condition. Read more.

pet food fulfilment

Pet Food Fulfilment

The pet food, accessories, and supplements market is expanding, and innovative new products are constantly introduced. Alongside order fulfilment, we support brands in encouraging repeat business. Read more.

fashion fulfilment market

Fashion Fulfilment

We provide customised packaging as one of our value-adds, and many of the fashion brands we work withe utilise our design expertise. They also benefit from supply chain consultation and returns management. Read more.

Supplements & Vitamins Fulfilment

Supplements & Vitamins Fulfilment

This industry fills a rising demand for products that strengthen our bodies' defences and promote wellness. Prolog provides the appropriate storage, stringent batch controls, and experienced kitting and subscriptions. Read more.

luxury fulfilment

Luxury Fulfilment

Our luxury brands are aware that their goods are given the proper respect and care by Prolog. They are kept in a secure location, packaged in-line with brand standards, and immediately shipped for unboxing. Read more.

sports fulfilment

Sports Fulfilment

From bicycles to swimwear, sporting products come in all sizes and shapes. For a number of sports clubs, Prolog fills kit orders by offering warehousing, same-day shipping, and returns processing. Read more.

technology fulfilment

Technology Fulfilment

Prolog is trusted by brands to deliver tech products to customers quickly and in excellent condition, including TVs, PCs, and headphones. Returns management gives same day replacements/reimbursements. Read more.

subscription box fulfilment market

Subscription Boxes

A new way to offer the best brand value is subscription boxes. With customised packaging and online tracking, Prolog helps businesses launch new subscription services or expand existing ones. Read more.

homeware fulfilment

Homeware Fulfilment

Prolog is a well-established 3PL that provides homeware fulfilment for eCommerce businesses; we deliver your goods on time and in perfect condition, with the purpose of satisfying customers. Read more.

toys and games fulfilment

Toys and Games Fulfilment

We deliver order fulfilment services to major toy and game companies. We keep your products in our centres, from puzzles to board games, and then pick, pack, and ship orders to your customers. Read more.

book fulfilment

Book Fulfilment

We work with eCommerce book retailers and publishers to deliver books on time and in excellent condition. We design bespoke processes with a variety of value adds for our clients. Read more.

hair and beauty fulfilment

Hair and Beauty Fulfilment

Prolog specialises in custom fulfilment for hair and beauty retailers. We can transform a complex procedure into a low-cost solution for your brand. We are experts in handling and storing small, fragile items. Read more.

stationary and gift fulfilment

Stationery and Gift Fulfilment

Prolog Fulfilment works with a range of stationery and gift brands, from small businesses to global eCommerce companies. We provide customised packaging and design solutions for your company. Read more.

eCommerce Fulfilment FAQs

Prolog integrates with numerous eCommerce platforms including Shopify, Amazon, Weebly, Magento, Prestashop, WooCommerce, 3dcart, ShopWired, and BigCommerce.

Our team of industry experts source competitive international and UK shipping solutions for eCommerce brands. Whether you want to ship into Europe, or further afield, we can help you to overcome challenges and take full advantages of the opportunities on offer.

Prolog Fulfilment provides returns management in the form of a simple, frictionless process with same-day replacements and refunds for your customers. Our aim is always to minimise the return of damaged or incorrect items, but where they do occur, every item is repacked, returned, or recycled.

Prolog’s WMS offers clients real-time visibility of their inventory levels, picking and packing, and eCommerce workflows. You are able to follow the progress of orders through the entire fulfilment process, observe whether items have been shipped, and track their transit to delivery.

Prolog’s multiple carrier network is designed to get your orders and returns from UK and international destinations delivered on schedule. Our efficient, competitively priced shipping uses major carriers and pallet delivery networks, including Amazon preferred suppliers.

We offer a range of value-added services, including:

  • Customisation. We constantly innovate our in-house specialist personalisation services, so we can be sure the eCommerce brands we work with stay ahead of developing trends. We currently offer engraving, heat press, embroidery, print and packaging.
  • Packaging & Design. Prolog creates intelligent design for eCommerce brands. This guarantees that products ship cost-effectively, arrive in mint condition, and provide your customers with a positive unboxing experience.
  • Kitting & Subscription. Whether you need hand-finished, or high-volume conveyor assembly, Prolog’s kitting or subscription services are second-to-none. Prolog invests in a trained and motivated team that is ready to fulfil your requirements.
  • Mailing Service. We mail large or small volumes, and materials of varying dimensions. Prolog also offers a cost-effective print-on-demand service. We print a range of items – leaflets, barcode labels, booklets, posters – in the volume required.

We don’t leave Prolog clients waiting on the phone for a solution. Our eCommerce fulfilment clients have dedicated support from trained agents who want to help, can ‘own’ the problem, and will efficiently resolve it. They will remain focused on the issue until it is solved to your satisfaction.

Get in Touch

Have a fulfilment enquiry? Fill in our contact form, and we’ll be in touch shortly.

Get in Touch

Have a fulfilment enquiry?
Complete the form or call 01623 724000