Welcome to Prolog
FULFILMENT
Service – Commitment - Value
With decades of industry expertise, we specialise in global fulfilment solutions for high-growth clients. Prolog provides technology-driven, sustainable solutions for brand leaders.
Whether it’s eCommerce, POS or one-off personalised gifts we have the knowledge, systems and creative flair to handle small to large daily volumes and exceed your customers’ expectations.
eCommerce allows online brands of all sizes to sell their products or services online. Prolog Fulfilment provides you with the infrastructure and expertise to scale your business successfully.
Scalable solutions for eCommerce delivering personalised kitting & subscription services. Our solutions are designed to dovetail with platforms such as Amazon, Shopify, Magento and WooCommerce.
We aim to minimise returns but where they occur a simple and efficient system retains customers. We put in place a frictionless process with same-day replacements and refunds. All returns are repacked, returned, or recycled.
The booming trend of product customisation in the eCommerce landscape, Surveys indicate that over 50% of customers express keen interest in acquiring personalised products or services. At Prolog Fulfilment, our in-house specialist customisation services, we empower the brands .
Aligned with our warehouse management system is our UK carrier distribution network. Our efficient, competitively priced shipping uses major carriers and pallet delivery networks. All despatches are fully tracked from when they leave our warehouse through to the final delivery to your customer.
Sustainability
Empower your brand’s sustainable growth with Prolog. We have Carbon Neutral status, awarded by the Carbon Trust and are well on our way to Net Zero. Be part of achieving a greener future for everyone.
Order Fulfilment
Whether it’s eCommerce, POS or one-off personalised gifts we have the knowledge, systems and creative flair to handle small to large daily volumes and exceed your customers’ expectations.
eCommerce Fulfilment
eCommerce allows online brands of all sizes to sell their products or services online. Prolog Fulfilment provides you with the infrastructure and expertise to scale your business successfully.
Kitting & Subscription
Scalable solutions for eCommerce delivering personalised kitting & subscription services. Our solutions are designed to dovetail with platforms such as Amazon, Shopify, Magento and WooCommerce.
Reverse Logistics
We aim to minimise returns but where they occur a simple and efficient system retains customers. We put in place a frictionless process with same-day replacements and refunds. All returns are repacked, returned, or recycled.
B2B Retail
Many of our B2B clients have been with us for over a decade. Prolog is an established fulfilment provider, with an excellent track record on deliveries. We can provide customer service if required.
Sustainability
Empower your brand's sustainable growth with Prolog. We have Carbon Neutral status, awarded by the Carbon Trust and are well on our way to Net Zero. Be part of achieving a greener future for everyone.
GLOBAL FULFILMENT SERVICES
Fast Track
Your Growth
At Prolog Fulfilment, we don’t just provide fulfilment services, we provide fulfilment solutions.
We create custom integrations and systems that put our clients’ needs first.
We’re not just a fulfilment company, we’re a strategic partner that provides an unparalleled level of support and visibility.
How We Do It
Prolog Fulfilment Services
As your fulfilment partner, we take on the entire process, from inventory management to order fulfilment to returns processing. Clients enjoy end-to-end visibility, and orders can be checked by customers online. We handle eCommerce, B2B, D2C, FBA, FBM.
Prolog Warehousing
Our warehouse management system (WMS) ensures that every item we receive from your suppliers is accounted for and stored in a structured way. With real-time stock control, you can have complete confidence in our ability to fulfil orders quickly and accurately.
Picking and Packing
Our dynamic systems management ensures we meet even the most demanding of customer requirements, with market-leading accuracy and efficiency. Prolog’s tech-led systems allow us to process orders quickly and get them out the door, with minimal delay.
Despatch
Prolog offers a full range of local, national, and global fulfilment options. Every item that leaves our warehouse is fully tracked, with live data available. And our global reach means we can support your business as it grows and expands into new markets.
Delivered to Customer
One of the most crucial step towards fulfilment is your product arriving to your customer. It can’t be efficiently possible without the help of a valuable and trusted 3PL Provider. We ensure the safety and intactivity of your product when it reaches your customers hand.
Prolog Returns Management
Our returns management process is simple and easy for your customers, with quick replacements or refunds. We aim to make sure that your customers are satisfied and happy with their purchase. And our returns are sustainable, with items repacked, reused, or recycled to minimise waste.
Our Testimonials
S. Ahmed
“We have been proud to work in partnership with Prolog for over 25 years and are delighted with their innovative approach and use of continuous improvement to meet their ever-growing portfolio of British Airways back office activities. Their willingness to change, be flexible and continually challenge has resulted in cost savings we have been happy to share. The relationship continues to grow, develop and blossom and we look forward to working closely with them for the foreseeable future.”
L. Holt
“We have always found Prolog to be a very helpful and supportive business partner, who deliver a great service and appreciate the challenges of our sector.”
R. Munday
“Since 2005 Prolog has been an integral part of the Lloyd Shoe business. In that time our requirements from them as a logistics partner have changed due to the significant shifts in retail patterns; Prolog have evolved, adapted and expanded their services to ensure they always deliver a relevant service that is of a constant high standard. Prolog continue to work with us in order to identify mutually beneficial improvements and offer added value solutions that enhance our supply chain operation. Having a third party service provider that provides a team which understand our challenges and priorities is vital to our business now and in the future.”
Jerry Kane
“Fantastic fulfilment partner! We have been using Prolog as our outsourced partner for four years and they have provided a reliable, cost-effective and enabling service. I would recommend them to any retailer or membership organisation looking for a great fulfilment partner.”
Nathan Perry
“We moved our entire business's logistics (both trade and D2C) to Prolog a few months ago, and we couldn't be happier. The transition has been seamless and the whole team's attention to detail is excellent. Not only are they accommodating to our requests, they also offer excellent advice on improvements. Massive shout out to the whole team.”
Hugo Walters
“They know exactly what a DTC brand needs for fulfilment - Prolog have been great to work with on our transition over to them. Very impressed and the service level means we can concentrate on scaling rather than chasing orders.”
David Riley
“First class 3PL offering a wide range of services that are supported by great people who always put the customer first.”
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