2 Multi-User facilities


Contact Centres

200 seat Customer Centres

carbon neutral


Carbon Trust neutral fulfilment

Order Fulfilment

Enjoy the Benefits of Prolog Order Fulfilment

1. Growth Simplified – Forget logistical headaches. We handle everything from inbound shipping to doorstep delivery, allowing you focus on your business.
2. Customer Loyalty – Delight your customers with speedy, trackable deliveries thanks to our strategically located warehouses and efficient network of partners.
3. Inventory Management. Gain real-time insights into your stock with our advanced warehouse management system, ensuring you never miss a beat.
4. Effortless Scalability. Grow with our flexible fulfilment solutions. Add new markets, expand product lines – we’ll adapt effortlessly to your success.
5. Sustainable Practices. We prioritise eco-friendly packaging and transparent returns, because a happy planet means happy customers.

How We Do It

Goods In

1. Goods In

Each item received from your suppliers goes through quality checks and precise system entry. Our WMS guarantees secure storage and real-time inventory control, so you know your stock is accounted for.


2. Storage

Secure, modern storage that adapts to meet the requirements of your products. Solutions include bulk pallet, pick face and picking towers – we flex to fuel your growth .

Order Picking

3. Order Picking

Smart picking systems fuelled by demand data. We tailor pick-and-pack operations to your orders, keeping your fulfilment agile and efficient.

order packing

4. Order Packing

From secure arrival to a memorable unboxing experience. We create intelligent packaging that protects your products and delights customers.


5. Despatch

From warehouse to doorstep, our network of pallets, carriers and couriers allows us to select the perfect carrier, ensuring efficiency and live delivery data.

reverse logistics

6. Reverse Logistics

Returns made simple, handled with care. We offer a frictionless process and responsibly manage returns through repacking, reshipment, or recycling.

Value Add Services


1. Personalisation

Differentiate your brand with offerings that are unique to you. Personalisation unlocks exclusive experiences for your customers, boosting engagement and retention. Find out more.


2. Rework

Whether you have one off rework requirements or you need relabelling, repackaging, or barcoding, we ensure sure your goods meet the exact specification before being placed into stock for sale. Find out more.


3. Packaging

As part of our service offering, we have an in-house packaging design expert who will work within your business strategy to maximise operational impact vs your customer journey. The environment remains at the heart of our design process, at each stage we help to reduce the environmental impact of your packaging. Find out more.

Markets We Work In

Here are some of the markets that Prolog Fulfilment specialises in.

cosmetics fulfilment market

Cosmetics Fulfilment

Prolog works with a variety of beauty, cosmetics, and grooming brands, to ensure that their goods are expertly stored, packed, and shipped in order to reach their customers fast, and in great condition. Read more.

pet food fulfilment

Pet Food Fulfilment

Pet accessories, food and supplements is an ever-expanding market with new products emerging all the time. As well as providing order fulfilment, we can help pet brands achieve repeat purchasing. Read more.

fashion fulfilment market

Fashion Fulfilment

We offer customised packaging as one of our value-adds for the fashion brands we work with. They also benefit from our returns management and supply chain proficiency. Read more.

Supplements & Vitamins Fulfilment

Supplements & Vitamins Fulfilment

The supplements and vitamins market services our increasing need to boost health and wellness. Prolog provides solution for brands, with kitting/subscription expertise and strict batch control. Read more.

luxury fulfilment

Luxury Fulfilment

Luxury brands can rest assured that their products are treated with the attention and care they require. They are stored safe and secure, packed to brand guidelines, and despatched efficiently for unboxing. Read more.

sports fulfilment

Sports Fulfilment

From footballs to bikes and accessories. Prolog fulfils sports goods kit orders for a range of sports clubs - providing effective warehousing, same-day despatch and returns management. Read more.

technology fulfilment

Technology Fulfilment

Prolog is trusted by tech brands to deliver their goods - such as TVs and phones - safely and in pristine condition to the customer's door. Returns management includes same day refunds and replacements. Read more.

subscription box fulfilment market

Subscription Boxes

Subscription boxes offer a great way to get the most from brands. Prolog helps businesses to either grow or scale-up their existing subscription services, with custom packaging and online tracking. Read more.

homeware fulfilment

Homeware Fulfilment

Prologue is an established 3PL that offers homeware fulfilment for eCommerce companies. we deliver your products on time and in pristine condition in order to delight your customers. Read more.

toys and games fulfilment

Toys and Games Fulfilment

We provide order fulfilment services to major toy and game manufacturers. From puzzles to board games, we retain your products in our fulfilment centres and pick, pack, and ship orders to your consumers. Read more.

book fulfilment

Book Fulfilment

We collaborate with eCommerce book sellers and publishers to ensure that books are delivered on schedule and in perfect condition. For our clients, we create custom processes with a variety of value adds. Read more.

hair and beauty fulfilment

Hair and Beauty Fulfilment

Prolog specialises in customised fulfilment for hair and beauty retailers. We can turn a complicated process into a low-cost solution for your company. We specialise in the handling and storage of small and delicate goods. Read more.

stationary and gift fulfilment

Stationery and Gift Fulfilment

Prologue Fulfilment works with a variety of stationery and gift brands, from local businesses to global eCommerce giants. We offer tailored packaging and design solutions for your business. Read more.

Order Fulfilment FAQs

Yes, we do. Prolog Fulfilment provides a simple, frictionless process with same-day replacements and refunds for your customers. We aim to minimise the return of damaged or incorrect items, but every returns item is repacked, returned, or recycled.

Our team of industry experts sources competitive UK and international shipping solutions for our clients. Whatever your global fulfilment requirements we can help you turn shipping challenges into opportunities.

Prolog integrates with numerous eCommerce platforms including Amazon, Shopify, Magento, Weebly, WooCommerce, 3dcart, PrestaShop, BigCommerce, ShopWired.

We handle a range of products, from cosmetics and beauty products, through sports apparel and accessories, to tech equipment, fashion and supplements.

Prolog’s WMS provides real-time visibility of inventory levels, picking and packing, and eCommerce workflows. Clients can track the progress through the entire order fulfilment process, see whether they’ve been shipped and track their transit to delivery.

At Prolog we offer a range of value-added services, including:

  • Kitting & Subscription. Whether you need high-volume conveyor assembly, or personalised hand-finished kitting or subscription, Prolog has a trained and motivated team ready to fulfil your requirements.
  • Packaging & Design. Prolog creates intelligent packaging design for clients. This ensures that products ship cost-effectively, arrive in excellent condition, and provide your customers with the very best unboxing experience.
  • Mailing Service. We mail small or large volumes, and materials of varying dimensions. Prolog also offers a cost-effective, print-on-demand service. We print leaflets, barcode labels, booklets, posters in any volume, as required.
  • Customisation. We are constantly updating our in-house specialist customisation services, to ensure brands we work with stay ahead of developing trends. Currently we offer heat press, engraving, embroidery, print and packaging.

Prolog clients received dedicated support from trained agents who want to help, will ‘own’ the problem, and can efficiently resolve it. They will stay with your issue until it is solved to your satisfaction.

Our multiple carrier network is designed to get your orders and returns from UK and international destinations delivered on schedule. Our efficient, competitively priced shipping uses major carriers and pallet delivery networks, including Amazon preferred suppliers.

Get in Touch

Have a fulfilment enquiry? Fill in our contact form, and we’ll be in touch shortly.

Get in Touch

Have a fulfilment enquiry?
Complete the form or call 01623 724000