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Integrations

30M+

Units Fulfiled Annually

100+

Countries Reached

150+

Satisfied Customers

3Sites

250k Sq ft

our testmonials

Trusted by Businesses Like Yours

Exceeding expectations for every business searching for global fulfilment.

As a growing business, we needed a reliable third party logistics provider to handle our logistics needs and they (Prolog) have been exactly that.
Cathryn
Prolog's fulfilment services in the UK has been an absolute game-changer for our online business. Kudos to their outperforming efforts!
Mandy
Incredibly impressed with Prologs Amazon logistics. Their efficient order fulfilment, and fast shipping times have been a major boost to our sales.
Darren
Their extensive 3PL Logistics in the UK which have enabled us to focus on brand growth while maintaining efficient and dependable operations.
Karla
As a logistics manager, I've had the pleasure of working with Prolog for several years. I highly recommend them as a trusted logistics partner.
Rudolph
Working with Prolog has been like finding a best friend for our business as they have always been there to make our fulfilment easier.
Hannah

Fulfilment Service

Value-Added Services

Our value-added services provide solutions to give customers a personalised experience with each order. We handle everything from custom packaging to product assembly, improving efficiency, reducing costs, and delivering a unique customer experience.

Be one step ahead

Why Choose Prolog Fulfilment?

Take advantage of Prolog’s top-of-the-line Returns Management

Customer Satisfaction

Our priority is to make returns easy for your customers. Fast, reliable returns processing keeps customers happy and loyal to your brand.

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Cost Efficiency

By optimising reverse logistics, we help reduce the costs associated with returns, including transportation, labour, and storage.

Improved Inventory Management

We quickly restock products and update your inventory levels in real-time, ensuring transparent stock availability.

Data-Driven Insights

Gain valuable insights into return trends and product performance with our analytics to identify areas for improvement.

fulfilment services uk

30+ Years of Expertise

250K+ Sq. Ft Inventory Space

30M+ Orders Fulfiled Annually

Paving your way to success

What We Offer

Customising your product for customers to love

Custom Packaging & Labelling

We are the pros at making precise labels, including over-labelling with barcodes used to guide exact placement. We can print on cards with magnetic strips that hold information and engrave various products with a laser and embroider using digital images that are managed by a technology.

Kitting & Subscription

Our kitting services involve bundling multiple products into ready-to-ship kits for promotional bundles, subscription boxes, or product kitting. We also handle complex product kitting, ensuring every item is shipped fully prepared and quality checked.

Product Quality Inspection

Each product undergoes a thorough inspection before shipment. Our quality control measures reduce the risk of errors and ensure only the highest-quality products reach your customers.

Kitting Efficiency

With over 30 years of experience, our expert team assembles kits—like gift packets—at a rate of 1,500 per hour, including six products and a paper insert.

Returns Processing

We handle re-boxing products, recovering damaged items (inbound, in stock, or returned), and assembling kits like gift packs. Quality checks are a key part of the process, verifying customer claims and confirming whether items are ready for re-boxing or further action.

Product Customisation

Our customisation services allow you to add a personal touch to your products, such as engraving, labeling, or including personalised notes, adding extra value and enhancing customer satisfaction. Protect your products during shipping and handling with our shrink-wrapping and poly-bagging services.

Prolog’s Sector

Industries We Serve

Our Value-Added Services cater to businesses across industries such as retail, fashion, electronics, beauty, and consumer goods

01

Sports

Let us supercharge your sports brand with our top-of-the-line fulfilment solutions. From fast order processing to accurate inventory management and kitting, your customers can expect faster delivery, bringing a quality customer experience.

02

Footwear

Make every movement valuable with our efficient footwear fulfilment. The same care and effort you have taken in crafting the products, we put into the kitting, stocking, inventory management, and personalisation, so you can rest easy while your customers receive their footwear on time.

03

Consumer Electronics

Begin your journey of delight with an innovative consumer electronics fulfilment service. We put our utmost effort into delivering a safe environment for your fragile electronics, ensuring accurate and timely fulfilment involving kitting, inventory management, and delivery.

04

Subscription Boxes

Custom-made for each of your subscribers according to their requirements, our subscription box fulfilment wraps everything from product selection and packaging to timely delivery. Creating that magical unboxing experience makes your customers want to return for more.

05

Home & Kitchen

Add value to your customers’ living spaces on time with our trustworthy home and kitchen fulfilment, which includes delivering, picking, packing, customising, accurate inventory management, and software integrations for everything from creative decorative items to practical cookware.

06

Beauty & Personal Care

Treat your customers to your unique line of beauty and personal care products with the help of our fulfilment. Whether it’s skincare luxuries or even day-to-day essentials, we can offer a complete assortment to take their self-care routines to new heights with effective and efficient fulfilment.

07

Healthcare

Leave it to us to care for your healthcare products accurately and precisely. Our excellent fulfilment services guarantee timely delivery, personalisation, picking, and packing, while putting your customers at ease.

    Shipping and Logistics

    Which shipping carriers do you work with?

    We partner with leading carriers such as DHL, FedEx, UPS, and local providers to ensure fast and reliable deliveries.

    We assist in customs documentation, duty calculations, and compliance to ensure smooth cross-border shipping.

    Yes, we offer various shipping tiers, including expedited and premium delivery options.

    Yes, all orders come with real-time tracking, accessible through your account dashboard.

    Pricing and Contracts

    How is pricing structured?

    Pricing is based on several factors, including storage space required, order volume, packaging materials, and shipping destinations. Contact us for a custom quote tailored to your business needs.

    No, we offer flexible terms and scalable solutions to adapt to your business growth and seasonal fluctuations.

    Technology

    What kind of technology does Prolog Fulfilment use?

    We use advanced warehouse management systems (WMS), real-time tracking, and integration tools to provide seamless order management and transparency.

    Yes, we support integration with major platforms such as Shopify, WooCommerce, Magento, and Amazon, among others.

    Returns and Customer Support

    How do you handle returns?

    We provide comprehensive returns management, including product inspection, restocking, and customer notifications.

    Yes, we provide 24/7 customer support to help resolve order-related issues.