Hassle-Free Order Fulfilment
As experienced fulfilment specialists, we work with brands of all sizes who are looking for a 3PL partner to be part of their growth journey.
- Scale Your Brand. We provide the infrastructure you need to grow seamlessly, knowing your orders are in safe hands.
- Optimised Processes. Rapid real-time access to information about orders, stock levels, supplier deliveries, carrier despatch and tracking.
- Exceed Expectations. Prolog does far more than the bare minimum for your customers. We innovate to exceed their expectations.
- Value-Added Services. Printing, personalisation, packaging & design, and customer services are all part of the package we can offer.
How We Do It
Our order processing and fulfilment services can be personalised to your requirements:
Value-Added Services
Contact Centre
The Prolog Contact Centre in Sudbury, Suffolk is supported by leading CRM and telecoms solutions. We offer multi-channel communications via phone, social media, email or live chat. All our services are supported by data reporting which ensures that you have visibility of all activities carried out on your behalf.
Print and Mailings
Prolog offers customers a ‘one-stop shop’ for order, POS and print fulfilment. We have an extensive, specialised mailings capacity, providing fully automated mailing services and expert hand finishing for more specialist tasks. The Prolog print team can handle small or large volumes, and materials of varying dimensions.
Packaging & Design
We live the journey a product makes from artwork through box construction and safe transit, to the customer unboxing experience. We use that knowledge to design packaging that ensures our clients’ goods move efficiently, cost-effectively, and safely through the supply chain, whilst prioritising brand messaging.
Personalisation
Personalised fulfilment turns ‘shoppers’ into ‘valued customers’ who feel a part of your brand. Prolog works with businesses to realise opportunities for creating personalised shopping and enhanced brand recognition. Personalised services include loyalty cards, T Shirts, product inserts, and luxury goods.
Markets We Work In
Here are some of the markets that Prolog Fulfilment specialises in.
Cosmetics Fulfilment
Prolog works with a range of cosmetic, grooming, and beauty firms to make sure that their products are perfectly packaged, shipped, and stored so that they can quickly and flawlessly reach their clients. Read more.
Pet Food Fulfilment
The market for pet supplies, food, and accessories is always growing, and new goods are being introduced all the time. Along with order fulfilment, we can assist pet brands in generating recurring business. Read more.
Fashion Fulfilment
One of the value-added services we provide to the fashion businesses we work with is customised packaging. They also gain from our expertise in supply chain management and returns processing. Read more.
Supplements & Vitamins Fulfilment
The market for vitamins and supplements fills our growing need to improve health and fitness. With our expertise in kitting/subscription and stringent batch control, Prolog is the perfect brand partner. Read more.
Luxury Fulfilment
Luxury brands can relax knowing that their goods receive the respect and consideration they deserve. They are kept in a secure location, packaged to brand specifications, and delivered for unboxing. Read more.
Sports Fulfilment
With efficient warehousing, same-day delivery, and returns handling, Prolog fills sports goods kit orders for a variety of sports products, including swimwear, bikes and accessories. Read more.
Technology Fulfilment
Tech companies rely on Prolog to transport their products, including TVs and phones, to customers' doors securely and in perfect condition. Our returns include same-day replacements and refunds. Read more.
Subscription Boxes
A fantastic method to maximise brand value is through subscription boxes. With customised packaging and online tracking, Prolog enables businesses to expand or scale-up their current subscription services. Read more.
Homeware Fulfilment
Prologue is a renowned 3PL provider to homeware eCommerce firms; we deliver your products on time and in excellent condition with the mission to please your shoppers. Read more.
Toys and Games Fulfilment
We provide major toy and game manufacturers with order fulfilment services. From puzzles to board games, we keep your products in our facilities before picking, packing, and shipping orders to customers. Read more.
Book Fulfilment
We collaborate with book publishers and online sellers to ensure that books are delivered on time and in perfect condition. For our clients, we create custom processes with a range of value adds. Read more.
Hair and Beauty Fulfilment
Prolog specialises in custom fulfilment for hair and beauty retailers. We can simplify a difficult process into a cost-effective solution. We have years of experience handling and storing small, delicate items. Read more.
Stationary and Gift Fulfilment
Prologue Fulfilment collaborates with a broad range of stationery and gift brands, including small retailers and international eCommerce giants. For your business, we can create customised packaging and design solutions. Read more.
