Tailored fulfilment services with exceptional results
Tailored fulfilment services with exceptional results
Trusted by over 150 clients to deliver over 30 million items each year to over 100 countries
our Fulfilment services
Our expertise in order fulfilment services
30+ years of experience with some amazing brands
B2B Retail Fulfilment
With a quality B2B fulfilment company, you can trust our expert team to significantly reduce operational costs, improve order accuracy and enhance customer satisfaction through carefully placed, experienced packaging, kitting, delivery and inventory management systems.
E-Commerce B2C Fulfilment
Our team is always passionate about meeting your demands. Whether it be TikTok or Amazon fulfilment, we keep your inventory and ecommerce fulfilment process fast, reliable and safe while reducing your shipping costs, ensuring an enhanced customer experience.
Global Fulfilment
We provide live tracking and full order visibility throughout the delivery process. Leveraging partnerships with a wide network of carriers, we offer global fulfilment tailored to your product and delivery needs, ensuring competitive pricing and exceptional service.
Kitting & Subscription
Our kitting service adds precision and care to your product requirements, creating an exceptional unboxing experience for your customers. Whether you want personalised or standard kitting, we have you covered.
Returns Management
Returns management is a crucial aspect of minimising margin erosions. Prolog handles each return effectively to optimise costs and customer satisfaction, ensuring all good stock is available to resell as quickly as possible.
Value Added Services
We offer a range of value added services from custom packaging and labelling, kitting and assembly, product customisation, returns management, and rework. Our services are fully customisable and allow you to add a personal touch to your products.
Product Journey
From order to fulfilment
Personalised processes that are working wonders for 150+ clients
Order Processing
We swiftly process your customer's order using our advanced systems connecting the correct inventory to your stock.
Packing & Quality
After an industry standard quality inspection, we carefully pack your order to be sent out for a safe and successful delivery.
Shipping & Dispatch
With the top carrier partners by our side, we can guarantee your products are ready to be dispatched to meet your delivery promises.
Customer Delivery
Customer experience is a number one priority for us. With our timely fulfilment procedures, customers get exactly what they want.
Returns & Exchanges
A smoothly operated return process generates a cost effective, optimised and hassle-free solution for your returned items.
Delivering across the globe
Wherever You Are, We Deliver
Worldwide delivery – ensuring minimal delays and scalable reach
- Multiple delivery options to the consumer’s needs
- Same-day or next-day order fulfilment
- 80% shipping costs reduction to US-based businesses
- Intuitive inventory management system