Processed and ready for sale within 24 hours.
Returns Management Services
Spend £1 with Prolog and get £11 back in returns value
Fulfilment Service
Returns management services
We understand that managing returns is an increasingly crucial aspect in the fight against margin erosions.
We handle each return quickly and effectively to optimise revenue and customer satisfaction, ensuring that all good stock is available to resell as soon as possible.
Fast Resolution
What we offer in returns management
Utilise Prolog’s process to minimise margin erosion
Return Product Processing
From beginning to end, we ensure that returned products are quickly received, inspected and processed for refunds, replacements or repairs as per the requirements. We guarantee minimal delays and fast resolutions.
B2B & B2C Returns Management
We provide full visibility of the returns process, including costs that may be identified as valid for business-to-business and business-to-customer (B2C) return control.
Product Return Policies
We work with you to create tailored returns policies that reflect your business needs. Our services allow for simple exchanges, restocking or store credits, depending on your preferences.
Real-Time Tracking
Through our intelligent, integrated systems, you and your customers can track the status of product returns in real-time.
Quality Control
All product return items undergo a thorough inspection to determine their condition. Products can be restocked, repaired or discarded based on your guidelines, ensuring quality control is maintained throughout.
Sustainability
We are committed to delivering sustainable solutions such as refurbishing products, recycling materials and reprocessing items for resale where applicable. Our approach minimises the environmental impact and we currently recycle 99% of returns that are graded for disposal.
Return Product Processing
From beginning to end, we ensure that returned products are quickly received, inspected and processed for refunds, replacements or repairs as per the requirements. We guarantee minimal delays and fast resolutions.
B2B & B2C Returns Management
We provide full visibility of the returns process, including costs that may be identified as valid for business-to-business and business-to-customer (B2C) return control.
Product Return Policies
We work with you to create tailored returns policies that reflect your business needs. Our services allow for simple exchanges, restocking or store credits, depending on your preferences.
Product Return Policies
Real-Time Tracking
Real-Time Tracking
Through our intelligent, integrated systems, you and your customers can track the status of product returns in real-time.
Quality Control
All product return items undergo a thorough inspection to determine their condition. Products can be restocked, repaired or discarded based on your guidelines, ensuring quality control is maintained throughout.
Sustainability
We are committed to delivering sustainable solutions such as refurbishing products, recycling materials and reprocessing items for resale where applicable. Our approach minimises the environmental impact and we currently recycle 99% of returns that are graded for disposal.
Be one step ahead
Why choose Prolog Fulfilment?
Take advantage of Prolog’s unrivalled returns management service
Customer Satisfaction
Our priority is to make returns easy for you and your customers. Fast, reliable returns processing keep your customers happy and builds brand loyalty.
Cost Efficiency
By optimising reverse logistics, we help reduce the costs associated with returns, including transportation, labour and storage.
Improved Inventory Management
We quickly restock products and update your inventory levels in real-time, ensuring transparent stock availability.
Data-Driven Insights
We share valuable insights into your return trends and product performance with our analytics, helping to identify areas for improvement.
30+ years of expertise
250k+ sq ft inventory space
30m+ orders fulfilled annually
Fulfilment for every sector
Tailored to your business
Our returns management solutions are suitable for a wide range of industries
30M+
units fulfilled annually
100+
countries reached
150+
satisfied customers
3Sites
250k sq ft
our testmonials
Trusted by businesses like yours
Exceeding expectations for every business searching for global fulfilment
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