Processed and ready for sale within 24 hours.

Returns Management Services

Spend £1 with Prolog and get £11 back in returns value.

Fulfilment Service

Returns Management Services

Returns management is a crucial aspect of minimising margin erosions, especially today. You need a fulfilment company like us to handle each return effectively to optimise costs and customer satisfaction. In addition, we ensure getting all good stock available to resell instantly.

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Paving your way to success

What We Offer in Returns Management

Utilise the Prolog’s process to minimise the margin erosion

Return Product Processing

From beginning to end, we ensure that returned products are quickly received, inspected, and processed for refunds, replacements, or repairs as per the requirements. We are guaranteeing minimum delays and fast resolutions.

B2B & B2C Returns Management

Keeping track of returns means that we always keep you in the loop of the return process with complete visibility of costs that may be identified as valid for business-to-business and business-to-customer (B2C) return control.

Product Return Policies

The crucial part of the process is to create tailored returns policies that reflect your business needs. Our services allow for simple exchanges, restocking, or store credits, depending on your preferences.

Real-Time Tracking

Through our intelligent integrated systems, you and your customers can track the status of product returns in real-time. We help you maintain trust and inform everyone about the progress of their return.

Quality Control

All the product return items undergo a thorough inspection to determine their condition. Products can be restocked, repaired, or discarded based on your guidelines, ensuring quality control is maintained throughout.

Sustainability

We improve the world by adhering to sustainable solutions such as refurbishing products, recycling materials, and reprocessing items for resale where applicable. Our approach minimises the environmental impact and currently recycles 99% of returns that are graded for disposal.

Return Product Processing

From beginning to end, we ensure that returned products are quickly received, inspected, and processed for refunds, replacements, or repairs as per the requirements. We are guaranteeing minimum delays and fast resolutions.

B2B & B2C Returns Management

Keeping track of returns means that we always keep you in the loop of the return process with complete visibility of costs that may be identified as valid for business-to-business and business-to-customer (B2C) return control.

Product Return Policies

The crucial part of the process is to create tailored returns policies that reflect your business needs. Our services allow for simple exchanges, restocking, or store credits, depending on your preferences.

Product Return Policies

The crucial part of the process is to create tailored returns policies that reflect your business needs. Our services allow for simple exchanges, restocking, or store credits, depending on your preferences.

Real-Time Tracking

Through our intelligent integrated systems, you and your customers can track the status of product returns in real-time. We help you maintain trust and inform everyone about the progress of their return.

Real-Time Tracking

Through our intelligent integrated systems, you and your customers can track the status of product returns in real-time. We help you maintain trust and inform everyone about the progress of their return.

Quality Control

All the product return items undergo a thorough inspection to determine their condition. Products can be restocked, repaired, or discarded based on your guidelines, ensuring quality control is maintained throughout.

Sustainability

We improve the world by adhering to sustainable solutions such as refurbishing products, recycling materials, and reprocessing items for resale where applicable. Our approach minimises the environmental impact.

Be one step ahead

Why Choose Prolog Fulfilment?

Take advantage of Prolog’s top-of-the-line Returns Management

Customer Satisfaction

Our priority is to make returns easy for your customers. Fast, reliable returns processing keeps customers happy and loyal to your brand.

Cost Efficiency

By optimising reverse logistics, we help reduce the costs associated with returns, including transportation, labour, and storage.

Improved Inventory Management

We quickly restock products and update your inventory levels in real-time, ensuring transparent stock availability.

Data-Driven Insights

Gain valuable insights into return trends and product performance with our analytics to identify areas for improvement.

30+ Years of Expertise

250K+ Sq. Ft Inventory Space

30M+ Orders Fulfiled Annually

Prolog’s Sector

Industries We Serve

Our returns management solutions are suitable for a wide range of industries, including fashion, electronics, consumer goods, and much more

01

Sports

Let us supercharge your sports brand with our top-of-the-line fulfilment solutions. From fast order processing to accurate inventory management and kitting, your customers can expect faster delivery, bringing a quality customer experience.

02

Footwear

Make every movement valuable with our efficient footwear fulfilment. The same care and effort you have taken in crafting the products, we put into the kitting, stocking, inventory management, and personalisation, so you can rest easy while your customers receive their footwear on time.

03

Consumer Electronics

Begin your journey of delight with an innovative consumer electronics fulfilment service. We put our utmost effort into delivering a safe environment for your fragile electronics, ensuring accurate and timely fulfilment involving kitting, inventory management, and delivery.

04

Subscription Boxes

Custom-made for each of your subscribers according to their requirements, our subscription box fulfilment wraps everything from product selection and packaging to timely delivery. Creating that magical unboxing experience makes your customers want to return for more.

05

Home & Kitchen

Add value to your customers’ living spaces on time with our trustworthy home and kitchen fulfilment, which includes delivering, picking, packing, customising, accurate inventory management, and software integrations for everything from creative decorative items to practical cookware.

06

Beauty & Personal Care

Treat your customers to your unique line of beauty and personal care products with the help of our fulfilment. Whether it’s skincare luxuries or even day-to-day essentials, we can offer a complete assortment to take their self-care routines to new heights with effective and efficient fulfilment.

07

Healthcare

Leave it to us to care for your healthcare products accurately and precisely. Our excellent fulfilment services guarantee timely delivery, personalisation, picking, and packing, while putting your customers at ease.

30M⁺

Units Fulfiled Annually

100⁺

Countries Reached

150⁺

Satisfied Customers

3^Sites

250k Sq ft

our testmonials

Trusted by Businesses Like Yours

Exceeding expectations for every business searching for global fulfilment

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Returns Management Services

Returns Management Services

What We Offer in Returns Management