Privacy Policy

1. Overview


1.1 .  PFL are committed to safeguarding and preserving the privacy of visitors to our
website. This following policy outlines how we will collect, handle and process
data of our customers and ensure confidentiality.


1.2  .  For the purposes of the Data Protection Act 1998 the data controller Is Prolog
Fulfilment Ltd of Little Oak Drive, Sherwood Business Park, Annesley, NG15 0DJ.


1.3  . Cookie Usage. Our website uses cookies set by analytics software to help us
accurately estimate the number of visitors to the website and volumes of usage.
This information allows us to recognise and count the number of visits and to see
how visitors move around the site when they are using it. This helps us understand
customer interests and helps us improve our website. For detailed information on
the cookies we use and the purposes for which we use them see our Cookies
Policy.


1.4  . Other Website Analytics. Other analytics software is used to help us make
improvements to our website. It is sometimes possible to identify the
company/organisation name where a visit has come from, including pages
viewed. However, the analytics software does not use cookies, nor can identify an
individual person within the company / organisation.


2. Purpose


The primary purposes of this policy are to:
• Ensure the protection of all Company information systems (including but not
limited to all computer hardware, terminals, embedded systems, mobile
devices, networking equipment, software and data) and to mitigate the risks
associated with the theft, loss, misuse, damage or abuse of these systems.


• Ensure that users are aware of and act on their responsibilities for protecting
the integrity and confidentiality of company data and compliance with
company policies and all legal and regulatory responsibilities.


• Provide a secure information system environment for authorised users.


• Prevent financial or reputational loss arising from non-compliance with
company policies or any legal and regulatory obligations, arising from misuse
of its IT systems.


3 Definitions


3.1  . IT Systems means any system used by the company to access, store, retrieve,
process data and includes hardware, software and any system which provides
remote access to the company data.


3.2  . Device means any device used by or connected to the company IT System or being
capable of connecting to the company’s systems.


3.3  . Embedded devices are used for monitoring operations or controlling access to the
premises, for example time and attendance management systems, CCTV, intruder
detection systems, fire alarms.


3.4  . Software is any system which is used to control access to data or function controlled
by a computer or an embedded device,


3.5  . Internet access is the ability to access data outside of the company’s network, for
example, web sites or customer portals.


4 Information we collect.

4.1  . We may collectand processthe following data on the web site:

Information we collect about you. With regard to each of your visits to our site
we may automatically collect the following information:


o    technical information, including the Internet protocol address used to
connect your computer to the internet, your login information and
browser type;


o    information about your visit, including products you viewed orsearched
for; interaction information (such as scrolling, clicks, and mouse-overs),
and methods used to browse away from the page and any phone
number used to call our customer service number.


Information we receive from other sources. We may receive information about
you if you use any of the other services we provide. In this case we will have
informed you when we collected that data that it may be shared internally
and combined with data collected on this site. We are also working closely
with third parties (including, for example, business partners, sub-contractors in
technical, and delivery services, advertising networks, analytics providers,
search information providers) and may receive information about you from
them.


4.2  . We may collectand processthe following data using our web service integrations:

• Information you give us. You may give us information about you or your clients
/ customers. This includes information you provide to enable us to fulfil your
orders and provide information to you of your stock holdings. The
information you give us may include name, address, e-mail address and
phone number, as well as order items or product details.


5 Use of Your Information.

We use information heldaboutyou in the following ways:

i. Information you give to us. We will use this information:
(a)   to carry out our obligations arising from any contracts entered
into between you and us and to provide you with the
information, products and servicesthat you requestfrom us;


(b)   to provide you with information about other goods and services
we offer that are similar to those that you have already
purchased or enquired about;


(c)   to notify you aboutchangesto our service;


(d)   to ensure that content from our site is presented in the most
effective manner for you and for your computer.


ii. Information we collect about you. We will use thisinformation:


(a)   to administer our site and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and
surveypurposes;


(b)   to improve our site to ensure that content is presented in the most
effective manner for you and for your computer;


(c)   as part of our efforts to keep our site/web services safe and secure;


(d)   to measure or understand the effectiveness of advertising we
serve to you and others, and to deliver relevant advertising to
you;


(e)   To provide information or data to you when carrying out our
obligations arising from any contracts entered into between you and
us


iii. Information we receive from other sources. We may combine this information
with information you give to us and information we collect about you. We may
use this information and the combined information for the purposes set out
above (depending on the types of information we receive).


6 Disclosure of Your Information.

6.1  . We may share your information with selected third partiesincluding:
i. Business partners, suppliers and sub-contractors for the performance of any
contract we enter into with them or you.


ii.   Analytics and search engine providers that assist us in the improvement and
optimisation of our site.


6.2  . We may disclose yourpersonal information to thirdparties:


i.  In the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such business
or assets.


ii.  If Prolog Fulfilment Limited or substantially all of its assets are acquired by a third
party, in which case personal data held by it about its customers will be one
of the transferred assets.


7 Where we Store Your Personal Data

7.1  . All information you provide to us is stored on our secure servers. Any information
passed to us will be encrypted. Where we have given you (or where you have
chosen) a password which enables you to access certain parts of our site or
systems, you are responsible for keeping this password confidential. We ask you
not to share a password with anyone.


7.2  . Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to our servers; any transmission is
at your own risk. Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised access.


8 Your Rights

8.1  . You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your data) if we intend to
use your data for such purposes or if we intend to disclose your information to
any third party for such purposes. You can exercise your right to prevent such
processing by contacting us. Our contact details are listed at the bottom of this
notice.

8.2  . Our site may, from time to time, contain links to and from the websites of our
partner networks and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies. Please check these
policies before you submit any personal data to these websites.


9 Consent

9.1  . By using our web site or services, you consent to the collection and use of your
personal information by Prolog Fulfilment Limited as outlined in this Privacy Policy
above.


9.2  . You have a right to access any personal data we hold about you. To obtain a
copy of any personal data we hold about you please use the contact details
below.


9.3  . Contacting Us. Please do not hesitate to contact us regarding any matter
relating to this Privacy Policy at getintouch@prolog.co.uk or write to: Prolog
Fulfilment Ltd, Sherwood Park, Annesley, Nottingham, NG15 0DJ

 

Version Issue Date Author Approved Distribution Amendments
1.0 (PFL)
8 June 2023
A Cotter
Directors
All Employees
New Policy