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All aspects covered Value-Added Services

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Integrations

tikok
amazon
ebay
shopify logo
magento
sap

30M+

Units Fulfiled Annually

100+

Countries Reached

150+

Satisfied Customers

3Sites

250k Sq ft

our testmonials

Trusted by Businesses Like Yours

Exceeding expectations for every business searching for global fulfilment.

As a growing business, we needed a reliable third party logistics provider to handle our logistics needs and they (Prolog) have been exactly that.
testimonial woman
Cathryn
Prolog's fulfilment services in the UK has been an absolute game-changer for our online business. Kudos to their outperforming efforts!
testimonial woman
Mandy
Incredibly impressed with Prologs Amazon logistics. Their efficient order fulfilment, and fast shipping times have been a major boost to our sales.
testimonial man
Darren
Their extensive 3PL Logistics in the UK which have enabled us to focus on brand growth while maintaining efficient and dependable operations.
testimonial woman
Karla
As a logistics manager, I've had the pleasure of working with Prolog for several years. I highly recommend them as a trusted logistics partner.
testimonial man
Rudolph
Working with Prolog has been like finding a best friend for our business as they have always been there to make our fulfilment easier.
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Hannah

Fulfilment Service

Value-Added Services

Our value-added services provide solutions to give customers a personalised experience with each order. We handle everything from custom packaging to product assembly, improving efficiency, reducing costs, and delivering a unique customer experience.

Be one step ahead

Why Choose Prolog Fulfilment?

Take advantage of Prolog’s top-of-the-line Returns Management

Customer Satisfaction

Our priority is to make returns easy for your customers. Fast, reliable returns processing keeps customers happy and loyal to your brand.

£

Cost Efficiency

By optimising reverse logistics, we help reduce the costs associated with returns, including transportation, labour, and storage.

Improved Inventory Management

We quickly restock products and update your inventory levels in real-time, ensuring transparent stock availability.

Data-Driven Insights

Gain valuable insights into return trends and product performance with our analytics to identify areas for improvement.

prolog fulfilment ltd
fulfilment services uk

30+ Years of Expertise

250K+ Sq. Ft Inventory Space

30M+ Orders Fulfiled Annually

Paving your way to success

What We Offer

Customising your product for customers to love

Custom Packaging & Labelling

We are the pros at making precise labels, including over-labelling with barcodes used to guide exact placement. We can print on cards with magnetic strips that hold information and engrave various products with a laser and embroider using digital images that are managed by a technology.

Kitting & Subscription

Our kitting services involve bundling multiple products into ready-to-ship kits for promotional bundles, subscription boxes, or product kitting. We also handle complex product kitting, ensuring every item is shipped fully prepared and quality checked.

Product Quality Inspection

Each product undergoes a thorough inspection before shipment. Our quality control measures reduce the risk of errors and ensure only the highest-quality products reach your customers.

Kitting Efficiency

With over 30 years of experience, our expert team assembles kits—like gift packets—at a rate of 1,500 per hour, including six products and a paper insert.

Returns Processing

We handle re-boxing products, recovering damaged items (inbound, in stock, or returned), and assembling kits like gift packs. Quality checks are a key part of the process, verifying customer claims and confirming whether items are ready for re-boxing or further action.

Product Customisation

Our customisation services allow you to add a personal touch to your products, such as engraving, labeling, or including personalised notes, adding extra value and enhancing customer satisfaction. Protect your products during shipping and handling with our shrink-wrapping and poly-bagging services.

Prolog’s Sector

Industries We Serve

Our Value-Added Services cater to businesses across industries such as retail, fashion, electronics, beauty, and consumer goods

01

Sports

Elevate your sports brand with our premier fulfilment solutions. From fast order processing to accurate inventory management and kitting, we deliver a quality customer experience.

02

Footwear

We work in partnership with a number of footwear brands, providing them with a scalable fulfilment service, and managing their end-to-end stock to delivery requirements, alongside kitting and personalisation.

03

Consumer Electronics

We understand that consumer electronics are high end, fragile items and put our utmost care and effort into delivering them safely to your customers. Our fully managed fulfilment solution provides end-to-end stock to delivery management, including returns and a re-work service.

04

Subscription Boxes

Custom-made for each of your subscribers according to their requirements, our subscription box fulfilment includes everything from product selection and packaging, to timely delivery. Our tailored solutions create a unique and memorable unboxing experience.

05

Home & Kitchen

Add value to your customers’ living spaces with our efficient and reliable home and kitchen fulfilment, including end-to-end stock to delivery, accurate inventory management and software integrations for everything from creative decorative items to practical cookware.

06

Beauty & Personal Care

Treat your customers to your unique line of beauty and personal care products with the help of our beauty fulfilment solutions. Whether it’s skincare luxuries or day-to-day essentials, we can provide a reliable and efficient delivery experience to take their self-care routines to new heights.

07

Healthcare

Trust us to handle your healthcare product deliveries with care, accuracy and precision. Our exceptional fulfilment services ensure timely delivery, personalised solutions and meticulous picking and packing -providing peace of mind for both you and your customers.

    Shipping and Logistics

    Which shipping carriers do you work with?

    We partner with leading carriers such as DHL, FedEx, UPS, and local providers to ensure fast and reliable deliveries.

    We assist in customs documentation, duty calculations, and compliance to ensure smooth cross-border shipping.

    Yes, we offer various shipping tiers, including expedited and premium delivery options.

    Yes, all orders come with real-time tracking, accessible through your account dashboard.

    Pricing and Contracts

    How is pricing structured?

    Pricing is based on several factors, including storage space required, order volume, packaging materials, and shipping destinations. Contact us for a custom quote tailored to your business needs.

    No, we offer flexible terms and scalable solutions to adapt to your business growth and seasonal fluctuations.

    Technology

    What kind of technology does Prolog Fulfilment use?

    We use advanced warehouse management systems (WMS), real-time tracking, and integration tools to provide seamless order management and transparency.

    Yes, we support integration with major platforms such as Shopify, WooCommerce, Magento, and Amazon, among others.

    Returns and Customer Support

    How do you handle returns?

    We provide comprehensive returns management, including product inspection, restocking, and customer notifications.

    Yes, we provide 24/7 customer support to help resolve order-related issues.